TaxRex is committed towards your privacy regarding any information that we collect, while you use our software applications and websites, collectively called the Services.
We process two types of personal data.
As customers, you provide us with data for processing as part of usage of TaxReco. Customer Data is processed by us when the customers or their end-users, provide us or upload information into the service. For example, customers who uses our application may upload data related to tax in TaxReco.
This data includes organization’s transaction data, vendor/customer data.
Customer’s data that is necessary to create user accounts.
For creation of user accounts, customers provide their name, email address, password, job title and telephone number.
We collect data when you use our applications/websites or provide it directly to us.
Other data that we collect:
Apart from data that you provide us directly, we also collect data from social media websites such as LinkedIn for our marketing and sales purposes.
We may collect data through cookies.
How we use your personal data depends on which Services you use and how you use those Services.
Customer Data will be used by TaxRex in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. TaxRex is a processor of Customer Data and Customer is the controller.
Other Data is used to send our newsletters and to communicate with you effectively by responding to your requests, comments and questions.
We have lawful bases to process your personal data. We have a legitimate interest in processing, in some cases use your consent as basis for lawfully processing your personal data.
We process your personal data only when we have a lawful basis. Presently, our lawful basis is performance of contract for processing of Customer Data and Legitimate Interest or Consent for processing Other Data. In some cases, we may also have a legal obligation to collect personal information from you.
Note: As you agree to a particular processing of your data with us, you also have a right to withdraw the consent at any time.
We use your data to authenticate and authorize access to our services.
We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement or Software Licensing Agreement with us. We use your data to provide you a better experience and thus support you with our service. In each case, TaxRex collects such information only when it is extremely necessary or appropriate to fulfil the purpose of the interaction with our services.
We may send you service-related messages or marketing / promotional materials. You may choose to restrict the collection or use of your personal information.
We use Other Data to arrange demo of our products that you request for, send you promotional material and updates about the company or invite you to conferences and events that are relevant to you. Direct marketing is carried out only if you give us consent to receive such communications from us.
The Sites and Services do not knowingly collect personal information from users under the age of 16.
If you are under the age of 16, you are not permitted to use the Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.
Customer Data – We retain your information as long as you have an active Services account. We may also retain your personal information for extended period under applicable statutory laws.
TaxRex will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. When you decide to stop using our services, we will either delete or return all Customer Data, as per your instructions.
You can request to access, update or correct your personal information. You also have the right to object to direct marketing.
You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you also have the right to request for deletion or restriction of your personal data and ask for portability of your personal information.
Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information.
We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be access from within the TaxRex application. For visitors, these rights can be exercised by contacting us with your specific request.
Your data will be shared with other recipients in order to provide you with services.
While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. Examples of when and for what purpose your data is shared include data center / hosting services, email marketing services, etc.
The following categories of recipient will most likely receive your data for us to provide services to you.
To Comply with Laws: If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process. We may also share your data to an acquirer in the event of a sale of substantially all of our assets or other change of control transaction.
Your data will be stored and processed in multiple countries including outside of the European Union (EU) Region
Since we are an international company, your data will be processed outside of the EU region. Your data will be processed within Third Party Data Centers in different geographies like India, US etc. Some countries where we process data may not have as protective laws as your own country and there are risks associated with such transfer.
TaxRex offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our Customers that operate in the European Union, and other international transfers of Customer Data. These clauses are contractual commitments between parties transferring personal data (for example, between TaxRex and its Clients, suppliers or data processors outside the EU), binding them to protect the privacy and security of the data.
We implement security controls to prevent breaches and unauthorised access to your data.
We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.
If you have any questions or queries regarding this Policy, you may contact us through email at email@example.com